'> FAQ - Playmania

Call 0114 269 6000

We’re open Mon-Fri: 9.30 – 6.30 Sat-Sun: 9.30 – 5.30

Playmania
FAQ

What age is the play area suitable for?
Playmania is suitable for children up to the age of around 11 years old, although there is a height restriction of 1.4m (4ft 6) 


Do you have a separate toddler play area?
Yes, we have an under 4’s,  2 tier play frame and an over 4’s, 3 tier play frame, with lots of fun soft and imaginative play for all ages and abilities.


Can I go into the play area with my children?
Yes, feel free to whiz down the 4 lane astra slide and show the kids how it’s done!


Can you book a play session?
There is no need to book, simply turn up to play!


How long do I get to play?
You are guaranteed 2 hours of fun time to play. However, we only enforce this in busy periods.


Can I pay to stay longer?
There is no need, we don’t enforce the time limit unless we are busy. Come in and play for as long as you most weekdays in term time.


Is there a café in Playmania?
Yes, we have a lovely café area serving superb home cooked food and a lovely selection of hot drinks, frothy coffees and skinny lattes. We have a great choice of healthy and free from options as well as scrummy daily specials.


Do you have free Wi-Fi?
Yes, please see a member of staff when you arrive and they will be happy to help.


Do I need to arrive early for my party?
Feel free to arrive for your party 5 to 10 minutes before the party start time. As your party guests arrive we will ask them to take a seat in the reception area until the birthday boy/girl arrives, at which point you will be greeted by your party host who will accompany you and your guests to your reserved party tables.


Will the family and friends have somewhere to sit at our party?
As a general guide, each party will have 4 tables reserved for the party family and their guests. If you have any special requirements please ask a member of staff.


Do we need to wear socks?
Yes please for hygiene and safety reasons. Don’t worry if you forget, we have plenty of clean spare pairs or brand new ones to purchase for £1.


Is there a cash machine on site?
Unfortunately not, the closest facility is at Morrisons near Boundary Mill


Do you accept card payments?
Yes, we do, there is no minimum payment.


Can we just come in and use the café or buy an ice cream?
Of course, you can pop in anytime for a hot cup of tea and a homemade slice of cake.


Can we bring in our own food and drinks?
We politely ask that you don’t. We sell a whole range of food and drink including baby food, soya free, dairy free and gluten free meals and snacks.


Can we take photo's while we are playing?
Yes as long as they are only of your own children, please upload your favourites to our Facebook page.


Can I leave my children?
No, unfortunately not, our staff are unable to supervise any children.


Is there anywhere to park?
Yes, we have an ample FREE car park.


Do you sell nappies?
Yes, we have a selection for sale.


Can I breastfeed?
Yes, of course, you can, anywhere you feel comfortable is fine. If you would like some privacy please speak to a member of staff.


Are you able to warm up babies food?
Yes, of course, we can, just ask a member of staff when purchasing it. We also have bottle warming facilities.